Love this skincare device! It has definitely eliminated fine lines around my eyes. If you've seen other reviews that it left skin overly red, it was due to the user having the setting too high and treating the same area too often - without letting it heal and form new collagen first. I have very sensitive skin and the minor irritation after using the PaloVia was gone by the morning. I used Sea Breeze Astringent to soothe and calm the treated skin quickly. Very pleased with my purchase and results. Highly recommend the PaloVia to others wishing to slow down the clock since convenient compared to costly procedures and down time.